TY  - BOOK
AU  - Audrey Gilmore
TI  - Services Marketing and Management
SN  - 81-7829-334-X
U1  - 658.809 
PY  - 2003///
CY  - New Delhi
PB  - Response Books
N1  - Audrey Gilmore: Services Marketing and Management.  New Delhi.  Response Books, 2003. 81-7829-334-X Rs. 350.00--(658.809GIL)
ER  -