TY  - BOOK
AU  - H.C. Purohit
TI  - Consumer Satisfaction and Complaining Behaviour
SN  - 81-7099-924-3
U1  - 658.8342 
PY  - 2004///
CY  - New Delhi
PB  - Mittal Publications
N1  - H.C. Purohit: Consumer Satisfaction and Complaining Behaviour.  New Delhi.  Mittal Publications, 2004. 81-7099-924-3 Rs. 195.00--(658.8342PUR)
ER  -