B.N. Dastoor <br/><br/>
Customer Satisfaction Delight : The Success Mantra of the 21st Centurty 

 - New Delhi  Excel Books  2008 
 - 127p 
<br/><br/>B.N. Dastoor: Customer Satisfaction Delight : The Success Mantra of the 21st Centurty.  New Delhi.  Excel Books, 2008. 81-7446-633-4 Rs. 150.00--(658.8342DAS)   
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>81-7446-633-4 
<br/><br/><label>Dewey Class. No.: </label>658.8342  / DAS